What Orison Temps Does Differently

Working on a mechanical watch requires an understanding of the movement that goes well beyond following a procedure. Spring tensions, gear trains, escapement geometry — each movement has its own character, and diagnosing faults requires experience with how things go wrong, not just how they should look when new.

• Over twenty years of hands-on movement work
• Experience with mechanical, automatic, and quartz movements
• Competence with vintage and no-longer-manufactured calibres
• Specialist knowledge of date and complication mechanisms

Watchmaking instruments are specialised for a reason. The tolerances involved in movement work require equipment that is fit for purpose — ultrasonic cleaning, timing machines, precision screwdrivers, and correct-sized case cushions. General workshop substitutes cause damage that is not always immediately visible.

• Ultrasonic cleaning for case and bracelet components
• Watchmaker's timing machine for movement accuracy verification
• Macro photography for condition documentation
• Archival storage materials for preservation clients

We keep clients informed without overwhelming them. You will hear from us when something unexpected arises, and when your watch is ready. We do not use jargon unless it is useful, and we take time to answer questions properly — in person, by phone, or by email, whichever you prefer.

• Response to all enquiries within one working day
• Prior notification before any cost changes
• Written service summary provided on collection
• Care guidance provided after all services

Our prices reflect the time and materials involved in the work. Band sizing is a short, precise task priced accordingly. Date mechanism repair is more involved and takes longer. Preservation is our most comprehensive service. There are no hidden charges, and no work is begun until a price has been agreed.

• Fixed pricing agreed before work begins
• No additional charges without prior client agreement
• Free assessment if repair is declined after diagnosis
• MYR pricing — no foreign currency conversion

The measure of a repair is not how quickly it was completed, but how the watch performs afterwards and how long that performance holds. We take the time that the work requires, and we follow up if anything is not as it should be after collection.

• Movement accuracy verified before return
• Date function tested across multiple midnight transitions
• Preservation pieces returned with full condition documentation
• Follow-up available if concerns arise after collection